EASY BOOKING PROCESS
& EXCELLENT CUSTOMER SERVICE

To book your free, no-obligation consultation with one of our friendly and professional representatives, call or email us today.

How can I make changes to my order?

Items for exchange must be returned within 5 working days of collection, and can only be exchanged for the same product in a different size.
We request you to book an appointment here Calendly Appointment for size exchange.
Returned items must be returned in ‘as new’ condition (tag-on and in bag). Items not in ‘as-new’ condition will not be accepted for return.

Do you have a physical store?

We have a fulfillment center where you can do the fitting, however orders should be done online webshop https://surridgesport.ae/shop/

Where can I fit, collect or exchange my order?

Robostores is our fulfillment center located in Al Quoz 3 – https://www.google.com/maps/place/RoboStores/@25.1171737,55.2200609,15z/data=!4m5!3m4!1s0x0:0x2964d1bcedd87adf!8m2!3d25.1171624!4d55.2200519

During peak periods (August & September) please expect to wait up to 4-5 days for an appointment.

Can I walk-in?

Yes, however we need an appointment for us to assist you accordingly. You can book your appointment here https://calendly.com/info_surridge/

Can purchase directly?

Order and payment can only be done on the web shop https://surridgesport.ae/shop/

Do you accept Apple pay, cash or card? on Panel Title

Customers are requested to order the items online https://surridgesport.ae/

Can I return the item with the lost tag?

Items for exchange must be returned within 5 working days of collection, and can only be exchanged for the same product in a different size. Please pay AED 5.00 in case tag is lost.

How soon can I have an order?

2-3 days for home delivery and 1-2 days for order collection.

Do you ship COD?

No, please choose home delivery as your preferred shipping method.

Do you accept Purchase Orders?

Yes, please contact us here info@surridgesport.ae to discuss further your requirement

Do you accept orders from outside the US?

Please note that if you are ordering from out of the UAE, delivery time may take up to 20 working days. International orders will be delivered by courier to your place of residence, and courier charges will be payable by the customer upon delivery.

Do you accept international credit cards?

Customers are requested to order the items online https://surridgesport.ae/

Do you have a minimum order?

No, home delivery charges AED 35.00 within Dubai

How can I make changes to my order?

Please contact us hereCan you do rush orders?

Yes, as long as items are available in stock

Can you do delivery?

Yes, please choose home delivery on the shipping method when ordering online

How long will it take me to get my order?

2-3 days for home delivery and 1-2 days for order collection.

My order is damaged, what should I do?

You can return within 24 hours and we will exchange the item