DELIVERY / SHIPPING POLICY
For orders that have chosen “Delivery to home” items will be processed and delivered in 3-5 working days with AED 35.00 delivery fee.
For Schools located in Abu Dhabi & Al Ain, delivery will be scheduled once a week to the School Reception/PE Office, you will receive a notification once order has been dropped off to school.
Please note that if you are ordering from out with the UAE, delivery time may take up to 20 working days. International orders will be delivered by courier to your place of residence, and courier charges will be payable by the customer upon delivery.
Multiple Shipment/ Orders / Bookings
Please note that multiple orders may result in multiple postings to the cardholder’s monthly statement.
All sample sports uniforms for Dubai schools are provided and available to fit in all respective schools.
Please make sure you have fitted the items before making an order.
EXCHANGE & REFUND POLICY
No Return no Exchange. Please ensure you try on your size in advance of ordering online.
Only faulty items will be accepted for refund, please notify us 24 hours from the date of order receipt by sending an email here email@example.com. Refunds will take up to 30 working days to show on your statement. Non-faulty items will be provided a credit voucher with 6 months validity.
You will be notified when your order is ready for delivery or refund has been made.
Please email firstname.lastname@example.org or call +971 43 686 510 if you require further information require further information (Work timings: Monday to Friday 9am till 5pm and Sunday 9am to 2pm).
Whatsapp message (+971585071300 & +971585946383) Work timings: Monday to Friday 9am till 5pm and Sunday 9am to 2pm
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
Please email email@example.com or call +971 43 686 510 if you require further information.
All Star Apparel DMCC, 2104 X2 JLT, Dubai, UAE. PO Box 87954